- Most security companies charge extra for training? (Not MSA)
- Most security companies say that they are professional, but they
are
not?
(MSA offers performance measures so that you can decide we are
professional without us telling you so.)
- Most security companies do not provide the equipment required to
perform their duties with the prices quoted for the jobs? (Not MSA, our
contracts are all inclusive)
- Most security companies do not offer penalty clauses for their
own performance within their contracts? (MSA contracts as standard
include performance measures and penalties for non-performance.)
- Most security companies have more than a 200% employee turnover
rate? (Our turnover rate is under 10%)
- Most security company senior executives are not personally
responsible or liable for their own companies’ performance at your
site? (Our president and founder is personally responsible and
liable for all actions taken or not taken by our officers.)
- Most security companies will not allow their employees to
apprehend
or
rescue someone while on duty at your site? (Not MSA, our employees
receive good training which gives us the confidence to allow our
employees to react properly.)
- Most security companies will end your security coverage and
renegotiate a price when you need them most during a strike or labor
dispute? (Not MSA, same price for all activities.)
- Did you know that MSA can offer fixed cost contracts with
guaranteed no overtime for up to 10 years? (Our competitors
don't.)
- Did you know that we would consider spending millions of dollars
of our own capital investing in security CCTV equipment for our job
sites and not bill our clients for the use of this equipment. (not our
competitors)
MSA Comparisons: We would like
to point out to you another difference between MSA and our competitors.
In business anywhere there are those businesses that market themselves
as being the cheapest or the lowest cost product or service.
Unfortunately in business, there will always be another business who
can offer the same or a similar product or service cheaper. The
downside with this manner of marketing is that quality always
suffers. In the security field; wages, training, equipment
upgrades, equipment purchases and equipment maintenance always suffer
leaving the client on the short end and not getting what he was
promised. It does not due a client any bit of good when it receives
substandard services. Lives and a business success depends upon
the security company performing their mission properly and
professionally. Wages that are too low tends to guarantee that
there will be a high turnover rate of employment within the security
services provider. A high turnover rate equals a very large
training cost for new employees. In reality training is often
overlooked because the security services provider cannot afford
training therefore the client receives a substandard service The
old saying that “one gets what he pays for” is true. If you pay
for substandard service that is what you will receive even if you were
promised a better service.
We at MSA have chosen a different
manner of marketing and service. We have always tried to provide
the best possible service. We are not saying that we are the
highest price; far from it. We simply offer the client the best
value for the dollar. We are saying that “lets not overlook
problems”, “lets offer the client “the best service and the best price
to do a specific job or mission correctly”. “Lets offer the
client a specific service to accomplish the job or mission 100%
correctly with no short cuts at a specific price”. On top of this we
offer our clients peace of mind, fixed costs, performance measures and
long term commitments. We are unafraid to take on
responsibility. When a service is outsourced to MSA. It
then becomes our mission. If we fail we are responsible, when we
succeed we have done so as part of a team effort.
LIMIT YOUR
LIABILITY
Many States now have similar legislation.
New PA State legislation effective
only recently could limit a property owners liability in many
areas. (ACT No: 57) The new law SB 1089 amends section 7102
(comparative negligence) by deleting existing law governing recovery
against joint defendants and inserting new provisions. (Much of
the below text was taken from the bill summary.)
It works like this: In all
actions brought to recover damages for negligence resulting in death or
injury to a person or property; both the plaintiff and defendants are
all judged by the jury as part of the verdict. The jury
would be asked to determine weather the plaintiff was negligent and
weather the defendant or if multiple, each of the defendants was
negligent. If the answer is “no,” the inquiry stops as to that
person. Assuming the answer to all of these questions is “yes,”
the jury would be asked to determine weather each party’s negligence
was a substantial factor in bringing about harm to the plaintiff.
Again, if the answer to any of the questions is “no,” the inquiry stops
at that person. Assuming the answer to all of the yes / no
questions presented thus far is “yes,” the jury would be asked to
determine the amount of damage that occurred in dollars and assign a
percentage to each party indicating the percentage of the total damage
award attributable to that party. The following are
examples of the application of current law with total damages of
$1,000,000.
If plaintiff was assigned 20%,
Defendant A was assigned 25% and Defendant B was assigned 55%.
1. Plaintiff would only be
entitled to recover $800,000 (his award is reduced by the percentage
attributable to his own negligence.)
2. Either A and B could be
required to pay the plaintiff $800,000 and to the extent that either A
or B paid more than their percentage allocation, they would be entitled
to contribute from the other.
If plaintiff was assigned more than
50%, plaintiff could not recover from A or B.
NOTE: A property owner could reduce
much of its liability exposure through “outsource”. If a
particular business service function were outsourced, including its
management, supervision, training, equipment purchases and
recruitment. Then requiring the outsourced service director to
report directly to the your senior manager. In this manner the
property owner hires an independent contractor to accomplish specific
missions, which must also meet or exceed specific criteria.
An example could be those goals listed from page 5 of our
brochure. The outsourced service company manages itself within
specific guidelines. The outsourced service company is therefore
responsible for its own actions or inactions.
If the outsourced service
company was accused of negligence or was involved in misconduct and
were sued, the property owner would most likely also be named.
During the award phase a jury could lesson a property owners degree of
fault or remove it all together from fault leaving only an individual
outsourced employee and the outsourced service company as defendants
and responsible for all and any award. The plaintiff may also be
held negligent by a jury; thus reducing or eliminating any award.
This theory would only work if a property owner hired a properly
equipped, trained and managed outsourced services company. A jury
may consider a property owner negligent if it hired a service company
whose bid was very low, thus believing it unreasonable to expect a good
quality services at such a low price.
INFORMATION REQUEST